Versand
Shipping Policy
Shipping Destinations
We currently ship our products to Austria, Germany, and other countries within the European Union.
If shipping to your country is not available, you will be informed during the checkout process.
Processing Time
All orders are processed within 1–3 business days.
As our personalized products are made specifically for you, processing times may occasionally be longer.
Orders are not processed or shipped on weekends or public holidays.
Delivery Times
Estimated delivery times are:
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Austria: 2–5 business days
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Germany: 3–7 business days
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Other EU countries: 5–10 business days
Please note that these delivery times are estimates and may vary due to circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed during checkout before you complete your order.
We may occasionally offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.
Damaged Shipments
Please inspect your order upon delivery.
If your package arrives damaged, please contact us as soon as possible at:
To help us resolve the issue quickly, please include photos of the damaged item and packaging whenever possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered due to an incorrect address provided by the customer, additional shipping charges may apply for reshipment.
Contact Information
Markus Michael Holzner – Bro's & Co Apparel
Kinderheimgasse 76
2732 Willendorf
Austria
Email: markus.m.wenzl@gmail.com